Privacy policy

Dear customer,

In compliance with the new European Regulation on Data Protection or GDPR (General Data Protection Regulation) which will enter into force on 25 May, Alpana d.o.o. has proceeded to adapt itsPrivacy Policy.

We want to be more transparent in respect of the data we collect, how we use such data and the rights you have to control your data.

When you access and use our website or use any other media which implies the use of personal data you commit to accept this Privacy Policy as well as the provisions contained in the Legal Conditions and Cookie Policy. If you do not agree to these terms, you may not use the web site.

Alpana d.o.o. reg. no. 6166482000 takes very seriously the privacy of the web site’s users and the security of your personal information. It is Alpana’s aim that you, if your personal information is processed by Alpana, at all times shall feel confident that your privacy is respected and that due care is taken regarding your personal information.


The Alpana d.o.o. collects personal information such as:


– first name
– last name
– e-mail address
– country of residence
– other information which is voluntarily submitted by the users of the web site.

The personal information provided by you will be processed for the purpose of providing the information and services you request as well as for marketing, sales and product development purposes. Alpana may give personal information to third parties, located within as well as outside the European Union and the European Economic Area, such as a distributor of our products in order to process your orders and fulfill your requests. Under current Privacy Policy you have rights of access and rectification in relation to your personal information. You may obtain information free of charge regarding the personal data which is processed by the Alpana d.o.o. If you want to obtain such information, or request that your data is edited or erased, please contact the Alpana d.o.o.